Role of the Liaison (LNO) in Incident Response
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The role of the LNO is a key part of the command staff. The position is mission critical, as it allows the Incident Commander to focus on leading the resolution effort, while briefings and other information are exchanged outside the incident and/or off the main communication channel. The LNO, Scribe and Incident Commander work closely to capture and distribute key information to executives, customers and other entities connected to the incident.
