Experts in Incident Management for IT Operations
Deep Incident Management Experience
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Collectively, we combine over 100 years of experience from the Fire Service, Law Enforcement, Counter-Terrorism, Anti-Proliferation and Critical Infrastructure, operating around the globe.
Trusted by large, global companiesMany of our customers rank in the top 10% of the Fortune 500 and PwC Global 100 Software Leaders, operating globally in the Industrial, Financial Services, Consumer Products, Telecommunications and Software sectors, serving markets in North America, Europe, Middle East, Africa, Asia and the Pacific. We have delivered our Incident Management programs in nine countries across three continents.
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Blackrock 3 Partners has trained nearly 7,000 people in 28 countries around the globe.
The Blackrock 3 Partners have trained, evaluated and exercised thousands of Incident Commanders (IC) and Subject Matter Experts (SME) working in Global Command Centers, Emergency Operations Centers, Regional Operations Centers and War Rooms. Those incident responders staff functional teams including Site Reliability, Computer Security Incident Response Teams, Mission Critical Support, Unified Command, Operations and Engineering/Technology (Network, Database, SAN/Storage, Server, Automation, Applications).
We have reviewed and evaluated over 65,000 minutes of our customer's P1/S1 and SEV 0 recorded incident bridges and have designed and implemented progressive exercises to test and evaluate individual and team performance. In addition, we have trained hundreds of corporate resources including senior executives, crisis communications, customer support, marketing, social media, investor relations and legal staff.
Our work speaks for itself, and it also speaks to your bottom line. Incident Management, by definition, operates during performance degradation or service outages, exposing companies to adverse financial impacts and loss of trust and reputation with customers, investors and other constituent groups.
Click here to learn more about the Blackrock 3 team.
We have reviewed and evaluated over 65,000 minutes of our customer's P1/S1 and SEV 0 recorded incident bridges and have designed and implemented progressive exercises to test and evaluate individual and team performance. In addition, we have trained hundreds of corporate resources including senior executives, crisis communications, customer support, marketing, social media, investor relations and legal staff.
Our work speaks for itself, and it also speaks to your bottom line. Incident Management, by definition, operates during performance degradation or service outages, exposing companies to adverse financial impacts and loss of trust and reputation with customers, investors and other constituent groups.
Click here to learn more about the Blackrock 3 team.
Some of the companies that trust Blackrock 3 Partners
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