Does your IT incident management team function like a leaderless group with no sense or urgency or purpose when resolving incidents?
Blackrock 3 Partners have over 100 years of collective incident management experience leading Special Operations teams in busy urban Fire Departments on the east and west coast and managing critical technology infrastructure across the United States. We also have incident management experience in 40+ countries at the highest levels of government and industry. We take best practices, literally tested by fire, and translate them into the world of IT Operations.
What is a minute of your downtime worth?
Online Training
Interested in online IMS awareness training for your IT responders? Our 17-minute video complete with quiz and certificate provides a high-level overview of IMS, intended to clarify roles and responsibilities for all types of IT incident responders! Click here to go to our online training site: www.blackrock3onlinetraining.com.
Overviews of Unified Command, Emergency Operation Centers for large scale IT incident response, and the function of Joint Information Centers to streamline communications during high impact IT incidents.
Upcoming Live Training Sessions
2019 dates Omaha, NE July 22-24 Redwood, CA July 30-31 Black Rock City, NV (Annual Off-site) August 22 - September 4 Santa Monica, CA - Big Panda Autonomous Operations Summit Sept 17 Redwood City, CA Sept 19 Bangalore, India Sept 23-27 Buenes Aires, Argentina Oct 1-4 Hyderabad, India Oct 21-25 Omaha, NE November 14-15 Chicago, IL November 18-21
Most of these dates are at client sites, and are not open to general registration.
