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Building on our success advising global IT organizations, we expanded our OnSITE training and consulting programs by creating a new OnLINE Incident Management Academy. This unique program was built in consultation with our customers, who need effective and innovative remote training in real time, with the same level of interaction and participation between us and your incident responders.
New features and benefits include:
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For more than 40 years, Fire Departments across the United States have implemented a simple framework upon which they organize and lead the talent and resources required to respond to incidents of all kinds.
We pioneered the adaptation of tried and true IMS practices from public safety into IT incident response. All our clients have seen dramatic results in assembling the response team, resolving the incident efficiently and quickly, and learning from the incident by way of a comprehensive After-Action Review process. We can help you become operationally mature with training, programmatic recommendations and building a culture of response within the company.
We pioneered the adaptation of tried and true IMS practices from public safety into IT incident response. All our clients have seen dramatic results in assembling the response team, resolving the incident efficiently and quickly, and learning from the incident by way of a comprehensive After-Action Review process. We can help you become operationally mature with training, programmatic recommendations and building a culture of response within the company.
IT Incidents
Does your IT incident management team function like a leaderless group with no sense or urgency or purpose when resolving incidents?
Blackrock 3 Partners have over 100 years of collective incident management experience leading Special Operations teams in busy urban Fire Departments on the east and west coast and managing critical technology infrastructure across the United States. We also have incident management experience in 40+ countries at the highest levels of government and industry. We take best practices, literally tested by fire, and translate them into the world of IT Operations.
What is a minute of your downtime worth?
Blackrock 3 Partners have over 100 years of collective incident management experience leading Special Operations teams in busy urban Fire Departments on the east and west coast and managing critical technology infrastructure across the United States. We also have incident management experience in 40+ countries at the highest levels of government and industry. We take best practices, literally tested by fire, and translate them into the world of IT Operations.
What is a minute of your downtime worth?
Now Released
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Blackrock 3 Partners IMS training & consulting has reached:
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Book Review |
IMS Awareness Online Training
Interested in online IMS awareness training for your IT responders?
Our 17-minute video complete with quiz and certificate provides a high-level overview of IMS, intended to clarify roles and responsibilities for all types of IT incident responders! Click here to go to our online training site: www.blackrock3onlinetraining.com. We are also offering two new interactive sessions that focus on the utilization of the Scribe and the Liaison (LNO) positions that are critical command staff positions.
Role of the Scribe in Incident Response Role of the LNO in Incident Response Resource downloads: Click on the Resources tab above
Our catalog includes a number of FREE downloads. Or, purchase downloadable resources such as:
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