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Interactive OnLINE Academy:
Advanced Incident Management training for IT professionals

Building on our success advising global IT organizations, we expanded our OnSITE training and consulting programs by creating a new OnLINE Incident Management Academy. This unique program was built in consultation with our customers, who need effective and innovative remote training in real time, with the same level of interaction and participation between us and your incident responders. 

New features and benefits include: 
  • Training curriculum with certification tracks for key Incident Management roles: Incident Commander (IC), Command Staff (Scribe & Liaison Officer), and Subject Matter Experts 
  • Modular program that blends multiple interactive delivery modes 
  • Communication tools used in training similar to tools used during incidents
  • Flexible scheduling for your incident responders
  • Reduced travel costs for instructors and participants
Self Paced: 
Introductory online IMS awareness training for IT responders
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Our short video series provides an overview of the Incident Management System, intended to clarify roles and responsibilities for all types of IT incident responders.  Register, view the lessons, pass the quizzes and earn a certificate of completion.  Click here for more info & to register through our online training portal.

Resource Downloads

Click on the Resources tab above.  Our catalog includes a number of FREE downloads. 
Or, purchase downloadable resources such as:
  • IMS playbook
  • IMS PowerPoints
  • Overviews of Unified Command, Emergency Operation Centers for large scale IT incident response, and the function of Joint Information Centers to streamline communications during high impact IT incidents. 
  • Scribe and Liaison position PowerPoints

Free Webinars

An Overview of Roles in Incident Management
The Incident Commander

Buy Our Book!
Blackrock 3 Partners IMS training & consulting has reached:
Available for purchase through Amazon or Safari.
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IT INCIDENT RESPONDERS TRAINED BY
BLACKROCK 3 PARTNERS
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Book Review

Check it out! Cody Wilbourn published an independent review of Incident Management for Operations
Our partners have trained thousands of responders worldwide, and have experience leading major incidents across the United States including a regional response to the 2009 H1N1 virus.

© 2012-2020  Blackrock 3 Partners, Inc.