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Book Review

Check it out! Cody Wilbourn published an independent review of Incident Management for Operations


IT Incidents

Does your IT incident management team function like a leaderless group with no sense or urgency or purpose when resolving incidents?

Blackrock 3 Partners have over 100 years of collective incident management experience leading Special Operations teams in busy urban Fire Departments on the east and west coast and managing critical technology infrastructure across the United States. We also have incident management experience in 40+ countries at the highest levels of government and industry. We take best practices, literally tested by fire, and translate them into the world of IT Operations.

What is a minute of your downtime worth?

IMS Awareness Online Training

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Interested in online IMS awareness training for your IT responders?  
Our 17-minute video complete with quiz and certificate provides a high-level overview of IMS, intended to clarify roles and responsibilities for all types of IT incident responders!  Click here to go to our online training site: www.blackrock3onlinetraining.com.
We are also offering two new interactive sessions that focus on the utilization of the Scribe and the Liaison (LNO) positions that are critical command staff positions.
Role of the Scribe in Incident Response
Role of the LNO in Incident Response
Resource downloads:  Click on the Resources tab above
Our catalog includes a number of FREE downloads. 
Or, purchase downloadable resources such as:
  • IMS playbook
  • IMS PowerPoints
  • Overviews of Unified Command, Emergency Operation Centers for large scale IT incident response, and the function of Joint Information Centers to streamline communications during high impact IT incidents. 
  • Scribe and Liaison position PowerPoints

Live Training Sessions

Upcoming dates
San Jose, CA   December 18
Sydney, Australia   January 15-17  
Orlando, FL   January 26-30
Brown Deer, WI   March 10-11
Santa Clara, CA SRECon   March 24
San Palo, Brazil   April 1-2
Chicago, IL   May 1-2

Generally these dates are at client sites, and are not open to general registration. However, let us know if your team is in one of these locations -- we may be able to economize on travel costs for your program!

See below for the number of locations where we have conducted IMS training/consulting. 
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IT INCIDENT RESPONDERS TRAINED BY
BLACKROCK 3 PARTNERS
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CITIES
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STATES
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COUNTRIES
Our partners have trained thousands of responders worldwide, and have experience
leading major incidents and exercises across the United States and throughout the world. 

© 2012-2023  Blackrock 3 Partners, Inc.